GRIEVANCE POLICY AND APPEAL PROCEDURES
The nursing program will follow an established method to resolve complaints of alleged discrimination on the basis of religion, creed, age, sex, race, color, national origin, physical disability, ancestry, or place of birth. The following procedural outline is to be used to file a complaint.
Such complaints will be received and dealt with in a confidential manner. It is important that the aggrieved comply with the time limitations. The aggrieved student shall immediately inform the teacher most directly concerned with all the circumstances as they relate to any action which would be prohibited by Title VI of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, and Section 504 of the Rehabilitation Act of 1973. If a mutually satisfactory solution is not agreed upon, the student shall arrange for a conference with the Program Administrator at which time s/he will again relate all details as it pertains to the complaint Academia Medical Institute strives to provide a supportive environment and respects the rights of all students. It is the School’s practice to fairly and objectively address the concerns of any complainant in an attempt to equitably resolve his/her grievance.
The Program Administrator’s responsibility is to:
A. Investigate the circumstances of the complaint;
B. Render a decision within two (2) weeks after receipt of the complaint and notify the complainant of that decision in writing;
C. Provide the complainant one (1) week to react to the decision before it becomes final.
The complainant's responsibilities are to:
A. Accept the decision in writing, addressed to the Program Administrator, within one (1) week of receiving the written decision;
B. Disagree with the decision in writing, addressed to the Program Administrator, within one (1) week of receiving the written decision. In this case, the Level Two procedure will be initiated.
Level Two -- The Program Administrator requests the Director of Academia to review the complaint. A meeting will be scheduled within one (1) week of the receipt of request for review. The participants shall be the complainant, the Program Administrator, and the Director. The Director will decide within one (1) week, which shall be final. The complainant and the Program Administrator will receive copies of the decision.
Per the policy above all student complaints should be first directed to the school personnel involved.
If no resolution is forthcoming, a written complaint shall be submitted to the Program Administrator or School Director. Whether or not the problem or complaint has been resolved to his/her satisfaction by the School, the student may direct any problem or complaint to the:
State Board of Career Colleges and Schools
30 East Broad Street, Suite 2481
Columbus, Ohio 43215
Phone: 614-466-2752
Toll Free: 877-275-4219
Executive Director John Ware
ABHES
6116 Executive Blvd, Rockville, MD 20852
Phone: (301) 291-7550
info@abhes.org
Ohio Board of Nursing (OBN)
17 S. High St #660
Columbus, Ohio 43215
Phone: 614-466-3947
complaints@nursing.ohio.gov
Academia Medical Institute
3445 South Blvd
Columbus, Ohio 43204
Phone: (614) 279-4900
Director: Ahmet H. Ali
aahmet@amiohio.edu