To open a case with the Support Team, please fill out the form below and click "Submit".

Please select the type of issue based on the following criteria:

Defect: Platform Issue or Incident (ex. Exports are not running)

Report: Record of information request (ex. Payment Files/Configuration Reports)

Task: Service Request (ex. Granting a Fee Waiver) or Question (ex. How do I download Transcript PDFs?)

Requester Information

Name *

Email *

User Role *

Name of College *

Admissions Cycle *

Subject *

Type of Issue *

Portal *

Functional Area

BU and/or CAS ID

Please describe your issue *

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