This is an agreement between Power Hungry Performance, Inc and the Customer whose name and vehicle information appear on this order form. All calibrations generated by Power Hungry Performance are supplied "as is" with no guarantee, either expressed or implied.Custom calibrations, FICM reprogramming, ECM rollbacks, software, MDFs, Rev-X, shipping, and labor charges are non-refundable. ALL returns MUST be accompanied by a Return Merchandise Authorization form. The RMA can be found on the Support page on our website. Please contact us to obtain an RMA number; this number MUST be written on the RMA form. NO RETURNS WILL BE ACCEPTED WITHOUT AN AUTHORIZED RMA NUMBER. Refunds over $250 may be paid by check.
A 20% restocking fee will be charged for any item returned for a refund over 15 days and for products that are not returned in brand-new, sellable condition.No returns will be accepted after 30 days; product will be replaced/repaired only.We will be happy to address driveability issues within 30 days of receipt of custom chip or custom calibrations. This does not include changing calibrations to different power levels or modifying calibrations due to new modifications. After 30 days, there will be a charge of $25/tune for stock or lightly modded trucks and $50/tune for heavily modded trucks to cover the time to rewrite your calibration(s). CUSTOMER IS RESPONSIBLE FOR SHIPPING BOTH WAYS ON ALL RETURNS. It is the responsibility of the Customer to ensure that the mechanical condition of the drivetrain be considered before any attempt to increase the performance output of the vehicle. The Customer accepts responsibility for assessing the mechanical condition of the vehicle prior to and during the use of any Power Hungry Performance product(s). Power Hungry Performance will not be responsible for any damage arising from the use or misuse of any performance product(s) or calibration(s).BY CHECKING THE BOX BELOW, YOU AGREE TO THE ABOVE NOTICE. YOU ALSO AGREE NOT TO HOLD POWER HUNGRY PERFORMANCE, ITS AGENTS, OR DISTRIBUTORS FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT WITHOUT LIMITATION TO, DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, OR ANY OTHER PECUNIARY LOSS) ARISING FROM THE USE OF OR INABILITY TO USE THE PRODUCT(S) OR VEHICLE.