Kissa's Kreations Service Cancellation Survey
Thank you for using our service. To help us understand why you decided to cancel, please provide us with feedback by filling in the information below.
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Name:
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How long have you been using our service?
Less than 1 month
1-6 months
7-12 months
1-2 years
3-4 years
5 or more years
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Please briefly explain why you are canceling.
What could we have done differently that would have kept you from canceling?
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Do you plan on replacing this service with a similar service provided by a different company, or discontinuing this service altogether?
Switching to another company
Discontinuing altogether
Having assistant maintain
Changing hosting platform
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Please rate the following aspects of our service.
Very Good
Good
Neutral
Bad
Very Bad
Customer Service
Ease of Use
Price
Quality
Speed
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Compared to other services of this type, how would you rate our service?
Much Better
Better
Same
Worse
Much Worse
Don't Know
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Overall, how satisfied were you with our service?
Very Satisfied
Satisfied
Neutral
Dissatisfied
Very Dissatisfied
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Overall, how easy was the cancellation process?
Very Easy
Easy
Neutral
Difficult
Very Difficult
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Would you recommend this service to others?
Yes
No
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