Casper Animal Medical Center Boarding Survey
Please rate the following questions
with 1 being the least satisfied and
5 being exceptionally satisfied
.
Name
E-mail Address
Pet's Name
Length of Boarding
Phone Number
QUESTIONS:
Friendliness and professionalism of staff
1. Extremely Dissatisfied
2. Dissatisfied
3. Somewhat Satisfied
4. Satisfied
5. Extremely Satisfied
Staff answered all your questions completely and fully
1. Extremely Dissatisfied
2. Dissatisfied
3. Somewhat Satisfied
4. Satisfied
5. Extremely Satisfied
Efficiency and speed of check-in
1. Extremely Dissatisfied
2. Dissatisfied
3. Somewhat Satisfied
4. Satisfied
5. Extremely Satisfied
Efficiency and speed of check-out
1. Extremely Dissatisfied
2. Dissatisfied
3. Somewhat Satisfied
4. Satisfied
5. Extremely Satisfied
Overall impression of your pet's well being
1. Extremely Dissatisfied
2. Dissatisfied
3. Somewhat Satisfied
4. Satisfied
5. Extremely Satisfied
Value of care you received for cost
1. Extremely Dissatisfied
2. Dissatisfied
3. Somewhat Satisfied
4. Satisfied
5. Extremely Satisfied
How often have you been put on a waiting list because the kennel was full?
If so, when?
Do you get the kennel type you want when you call?
Are there activities you would like to have offered for your pets?
If so, what?
Are there other types of kennels you would like to see?
Would you like to see special rewards for being a regular boarder?
If so, what?
What features would you like to see in our kennel when we update and/or expand it?
Are there any exercise features you would like to see?
Ex. Fenced walking area, play, etc.
Are there any additional comments or concerns you would like to address with us? Please feel free to write here! If you were dissatisfied with anything, let us know what we can do to improve your next visit.
Would you be interested in receiving our newsletter with information about the clinic, monthly promotions, coupons, and clinic events?
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