Tell us about your Recreational Vehicle

As part of our commitment to advancing the already high standards achieved by RVMAP accredited manufacturers, we need to know what issues are most important to Recreational Vehicle owners.

By telling us about your Recreational Vehicle, you will be helping us to prioritise our technical research and training activities for the whole Australian Recreational Vehicle manufacturing industry.

Caravan Industry Association of Australia has developed this short online survey to give us, and in turn manufacturers, an insight into the certain aspects of a Recreational Vehicle that owners consider to be most important.

We will also use this information – while protecting your anonymity – to help individual accredited manufacturers to prioritise their product development programs.

Your Name:

Your email address

What State do you live in?

Caravan Industry Association of Australia and its related entities collect and use your personal information to conduct surveys, respond to your enquiries, requests or applications for our services, and to provide you with requested information or services. If you choose not to provide us with your information we may not be able to provide you with requested information or services. Caravan Industry Association of Australia conducts surveys for research or promotional purposes, in connection with providing requested information or services to you and for the purpose of improving existing services, creating new services or marketing its services. Your feedback and personal information may be used for research, marketing or reporting purposes. Before participating in our survey you must read and accept the terms of our privacy policy. By clicking “I Agree” and by providing us with your personal information: • you accept the terms of our privacy policy; and • you acknowledge that you must make your own investigations or seek specific advice on any product you are considering purchasing whether or not it carries the RVMAP Accreditation Badge. Our Privacy Policy, posted on our website (www.caravanindustry.com.au), further explains how we collect, use and disclose personal information and how you can access, correct or complain about the handling of your personal information.

I AGREE to the Terms and Conditions

About your Recreational Vehicle

What type of Recreational Vehicle do you currently own?

Was your Recreational Vehicle manufactured in Australia?

Yes

No

What Country was your Recreational Vehicle Manufactured in?

Who manufactured your Recreational Vehicle?

Name of Manufacturer:

In what year was your Recreational Vehicle manufactured?

Did you purchase your Recreational Vehicle from a Dealer or directly from the Manufacturer?

Dealer

Manufacturer

Which Dealer did you purchase your Recreational Vehicle from?

What was the main reason/reasons you chose this particular Recreational Vehicle?

If you purchased a towable Recreational Vehicle such as a Caravan or Camper Trailer, what is your primary tow vehicle?

Vehicle Details:

The RVMAP Accreditation Badge

RVMAP Accredited Manufacturers are required to display an Accreditation Badge on every Recreational Vehicle they produce. The new Accreditation ‘Key’ badge was introduced in September 2014 as a result of the merge of two industry associations - Recreational Vehicle Manufacturers Association of Australia (RVMAA/ RVM Australia) and Caravan, RV & Accommodation Industry of Australia (CRVA). The Caravan Industry Association of Australia was formed from the amalgamation of these two bodies in July 2014.

Does your Recreational Vehicle carry the RVMAP Accreditation Badge?

How important is it for you to buy a Recreational Vehicle with the RVMAP Accreditation Badge?

Where have you seen/heard about the RVMAP Accreditation Badge?

The Sales Process

	Excellent	Very Good	Good	Average (Acceptable)	Poor	Very Poor
Overall, how would you rate the sales process?	Excellent	Very Good	Good	Average (Acceptable)	Poor	Very Poor
Overall, how would you rate the handover process at time of delivery of your Recreational Vehicle?	Excellent	Very Good	Good	Average (Acceptable)	Poor	Very Poor

How much time did the Dealer/ Manufacturer spend with you during the handover process?

Quality and Satisfaction

	Excellent	Very Good	Good	Average (Acceptable)	Poor	Very Poor
Overall satisfaction with your Recreational Vehicle?	Excellent	Very Good	Good	Average (Acceptable)	Poor	Very Poor
Overall quality of your Recreational Vehicle?	Excellent	Very Good	Good	Average (Acceptable)	Poor	Very Poor
Exterior workmanship and finish?	Excellent	Very Good	Good	Average (Acceptable)	Poor	Very Poor
Interior workmanship and finish?	Excellent	Very Good	Good	Average (Acceptable)	Poor	Very Poor

Issues

Have you experienced any significant issues with your Recreational Vehicle?

Yes

No

What were/are these Issues?

Do you have any further comments you would like to add about the issue/s with your Recreational Vehicle?

0/500 characters

Do you give permission for Caravan Industry Association of Australia to pass the information provided within this survey, along with your contact details onto the manufacturer?

Yes

No

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email: rvmap@caravanindustry.com.au